A Case Study as to the Effectiveness of Dispute Review Boards on the Central Artery/Tunnel Project

By Kathleen M. J. Harmon

The most prevalent use of the Dispute Review Board (DRB) process in the United States to date is the Central Artery/Tunnel project located in Boston,Massachusetts. A DRB is a three member panel jointly chosen by the contractor and owner that is present throughout the course of the contract.When a dispute occurs it hears both parties’ presentation concerning the dispute at hand and then issues a non-binding recommendation as to the disposition of the dispute.
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